Making the Most of Digital Collections Through Training and Outreach

Making the Most of Digital Collections Through Training and Outreach

The Innovative Librarian's Guide

Book - 2016
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"For many patrons, digital resources are not easy to use. Consider this: a recent study of a metropolitan public library showed that requests to access eBooks comprised nearly all of their helpdesk traffic. Use this book to train your staff on how to support patrons with using their devices to access library collections and services"-- Provided by publisher.
Publisher: Santa Barbara, California : Libraries Unlimited, An Imprint of ABC-CLIO, LLC, [2016]
ISBN: 9781440840722 (paperback)
1440840725 (paperback)
(ebook)
Branch Call Number: 025.284 TAN
Characteristics: xiv, 140 pages : illustrations ; 23 cm

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