Performance Matters

Performance Matters

The Need For Constructive Criticism

Streaming Video - 2000
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Nobody enjoys being criticized, and few managers relish the prospect of criticizing their people. Everyone makes mistakes, but one should not be allowed to continue making the same mistake; people should not have to wait until an appraisal to discover that they have done something wrong. This video, featuring John Cleese, demonstrates how criticism is an essential part of management but emphasizes how criticism done badly can make things worse. It identifies seven rules for ensuring that criticism is conducted effectively and without acrimony.
Publisher: [Place of publication not identified] : Video Arts (Firm), [2000]
Copyright Date: ©2000
Branch Call Number: STREAMING VIDEO
Characteristics: video file,rda
1 online resource (1 video file (19 min., 40 sec.)) : sound, color
Additional Contributors: Video Arts (Firm)
Films Media Group

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