How to Change your Words to Change your LifeBook - 2005
In this book, Harvard trained lawyer Laurie Puhn demonstrates how to use the skills of persuasion to apologize effectively, give advice without provoking resentment, criticize without being judgmental, and successfully end arguments while earning respect at the same time. You don't need to be smarter, luckier, or work harder to live a happier, more successful life. You just need to be persuasive.
Publisher: New York : Jeremy P. Tarcher/Penguin, c2005
ISBN: 1585423238 (alk. paper)
Branch Call Number: 153.852 PUH
Characteristics: xxii, 290 p. ; 22 cm
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